TERMS OF SERVICE

NorthPower.US

Terms of Service

Last updated: March 29, 2026

Overview

This website is operated by NorthPower. Throughout the site, "we," "us," and "our" refer to NorthPower. We provide this website — including all information, tools, and services available on it — to you, the user, on the condition that you accept all of the terms, conditions, policies, and notices stated here.

By visiting our site and/or making a purchase, you agree to be bound by these Terms of Service, including any additional terms referenced here or available by hyperlink. These Terms apply to everyone who uses the site, including browsers, vendors, customers, merchants, and contributors of content. Our store is hosted on Shopify Inc., which provides the e-commerce platform that lets us sell our products and services to you.

Please read these Terms carefully before using our site. By accessing or using any part of the site, you agree to be bound by them. If you don't agree, please don't use the website or our services. Any new features or tools added to the store are automatically subject to these Terms, and continued use of the site after changes are posted counts as acceptance of those changes.

Using Our Site

01 Online Store Terms

By agreeing to these Terms, you confirm that you're at least the age of majority in your state or province of residence, or that you have a parent or guardian's consent to use the site as a minor dependent.

You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction — including copyright laws — while using the Service. Transmitting worms, viruses, or any code of a destructive nature is prohibited. A breach of any of these Terms will result in immediate termination of your access to the Service.

02 General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. Your content (excluding credit card information) may be transferred unencrypted over various networks and adapted to meet technical requirements; credit card information is always encrypted in transit.

You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any part of the Service without our express written permission. Headings in this agreement are for convenience only and don't limit or affect these Terms.

07 Optional Tools

We may give you access to third-party tools that we neither monitor nor control. These are provided "as is" and "as available," without warranties of any kind, and we have no liability arising from your use of them. Any use of optional third-party tools is entirely at your own risk — please review the relevant third party's own terms before relying on them. Any new tools or features we introduce in the future are also subject to these Terms.

08 Third-Party Links

Some content, products, and services available through our Service may include materials from third parties, and third-party links on this site may lead to websites not affiliated with us. We don't examine or evaluate that content and aren't responsible for it, or for any harm or damages related to transactions with third parties. Please review any third party's own policies before engaging with them — questions about third-party products should go to that third party directly.

09 User Comments, Feedback & Other Submissions

If you send us comments, suggestions, or other submissions — whether we asked for them or not — you agree that we may edit, copy, publish, distribute, translate, and otherwise use them in any medium, without obligation to keep them confidential, compensate you, or respond. We may, but aren't obligated to, monitor, edit, or remove content we consider unlawful, offensive, or otherwise objectionable.

You agree your comments won't violate anyone's rights (including copyright, trademark, or privacy), won't contain unlawful, abusive, or obscene material or malware, and won't misrepresent who you are. You're solely responsible for your comments and their accuracy; we take no responsibility for comments posted by you or any third party.

12 Prohibited Uses

In addition to other prohibitions in these Terms, you may not use the site or its content to:

  • Pursue any unlawful purpose, or solicit others to perform unlawful acts
  • Violate any international, federal, state, or local regulations or laws
  • Infringe on our intellectual property rights or those of others
  • Harass, abuse, or discriminate based on gender, sexual orientation, religion, ethnicity, age, national origin, or disability
  • Submit false or misleading information
  • Upload viruses or other malicious code
  • Collect or track others' personal information
  • Spam, phish, pharm, pretext, spider, crawl, or scrape
  • Interfere with or circumvent the security features of the Service

We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

Orders & Products

03 Accuracy, Completeness & Timeliness of Information

We're not responsible if information on this site is inaccurate, incomplete, or out of date. Material here is provided for general information only and shouldn't be the sole basis for a decision — any reliance on it is at your own risk. The site may contain historical information provided for reference only; we may update the site's content at any time, but have no obligation to do so, and it's your responsibility to check for changes.

04 Changes to the Service & Prices

Prices for our products may change without notice, and we may modify or discontinue the Service, or any part of it, at any time without notice. We won't be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

05 Products or Services

Some products or services may be available exclusively online and in limited quantities, subject to return or exchange according to our Refund & Returns Policy. We do our best to display product colors and images accurately, but can't guarantee your monitor's display will be exact.

We reserve the right — though we're not obligated — to limit sales of any product to any person, region, or jurisdiction, to limit quantities, and to discontinue any product at any time. Descriptions and pricing are subject to change without notice, and any offer made on this site is void where prohibited. We don't warrant that any product, service, or information will meet your expectations, or that errors in the Service will be corrected.

06 Accuracy of Billing & Account Information

We reserve the right to refuse any order and to limit or cancel quantities purchased per person, household, or order — including orders placed under the same account, credit card, or billing/shipping address. If we change or cancel an order, we may try to notify you using the contact information provided at checkout. We also reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information, and to promptly update it — including your email and payment details — so we can complete transactions and reach you as needed. For more detail, see our Refund & Returns Policy.

11 Errors, Inaccuracies & Omissions

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct these, and to change, update, or cancel orders based on inaccurate information at any time, without prior notice, even after an order has been submitted. We're under no obligation to update or clarify information except as required by law, and a refresh date on the site doesn't mean all content has been updated.

Legal Terms

10 Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

13 Disclaimer of Warranties; Limitation of Liability

We don't guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results obtained from it will be accurate or reliable. We may remove or cancel the Service at any time without notice. Your use of, or inability to use, the Service is at your sole risk — it's provided "as is" and "as available," without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

NorthPower, along with our directors, officers, employees, affiliates, and suppliers, won't be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or any product obtained through it — including lost profits, lost data, or replacement costs — even if we've been advised of the possibility. Where a jurisdiction doesn't allow this kind of limitation, our liability is limited to the maximum extent the law permits.

14 Indemnification

You agree to indemnify and hold harmless NorthPower and our affiliates, officers, directors, agents, and employees from any claim or demand — including reasonable attorneys' fees — made by a third party arising from your breach of these Terms or your violation of any law or third-party right.

15 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will still be enforced to the fullest extent permitted by law, and the unenforceable part will be severed — this doesn't affect the validity of the remaining provisions.

16 Termination

Obligations incurred before termination survive it. These Terms remain in effect unless terminated by you or us — you can terminate at any time by discontinuing use of our site and notifying us. If we believe you've failed to comply with any part of these Terms, we may terminate this agreement without notice; you'll remain liable for any amounts due up to the termination date, and we may deny you further access to the Service.

17 Entire Agreement

Our failure to enforce any right or provision of these Terms doesn't waive that right or provision. These Terms, together with any policies posted on our site, form the entire agreement between you and us regarding the Service, superseding any prior agreements or communications. Ambiguities in interpretation won't be construed against whichever party drafted the language.

18 Governing Law & Disputes

These Terms, and any separate agreements under which we provide you services, are governed by and construed under the laws of the United States, without regard to conflict-of-law principles. Any dispute related to your use of the site or a purchase may be brought before a court of competent jurisdiction, to the extent permitted by law.

19 Changes to These Terms

You can review the most current version of these Terms at any time on this page. We may update, change, or replace any part of them by posting changes to our website, and it's your responsibility to check periodically. Continued use of the site or the Service after changes are posted constitutes acceptance of those changes.

Contact

20 Contact Information

Questions about these Terms of Service can be sent to us using the details below. For questions about a specific order, our Shipping Policy and Refund & Returns Policy cover delivery timeframes and return eligibility in more detail.